YOU are full of SHIFT!


I heard this statement, during Mona Patel’s talk “See Problems as Opportunities” at TEDxNewBedford in November 2015.

I was the organizer and speaker coach for the event and was standing backstage-- microphone in my ear-- when I heard Mona pause for effect and slowly say to the attentive crowd,  “YOU are full of SHIFT!”

My heart stopped.

She took me by surprise.

We had worked on her talk together and I did not recall that kind of language in her talk...until I processed her statement and then could hardly keep from bursting out in laughter with the crowd.

She brilliantly designed and delivered for impact.

I’ve been spending a lot of time studying what it takes to communicate for impact. Not just because of my involvement as a TEDx Organizer and Speaker coach, but because the more I learn and practice effective communication-- (whether in a conversation with one person or speaking from a stage)-- the more I’m convinced that we leave a lot of “money on the table” and miss a lot of opportunities when we fail to communicate effectively.

Sam Horn, author of Got Your Attention, wrote: “The right words at the right time can not only earn the attention of distracted individuals, they can change lives for the better.”

So before you open your mouth, make sure you have answered these questions:

  • What do I want as the outcome from this conversation?

  • How do I want to make the other person feel?

These are simple questions that can have a big impact if you consistently design your interactions with the world. Try it for a week and let me know. I know you are full of SHIFT, this is a way to SHIFT your conversations!

By the way, I have been SHIFTING my site and my new website is now up! Let me know what you think.

If you want to explore more ways to design the way you communicate, I have a book coming out this spring-- 18 Minutes of Impact: Moving Your Audience to Action the TED Way.  But you don’t need to wait… check out my program “18 Minutes of Impact: Moving Your Audience to Action the TED Way” and learn how to make every conversation count!

Have a great rest of your week,